Pallets of wine stacked in a cellar, production locked in storage
Inspiring Story

How Marc Locked 40% of His Production for Nothing

His uncle called it a "standard distribution agreement." It took 3 years and €25,000 in lost revenue to break the contract.

3 min read

Marc is the 4th generation of a family estate in Saint-Émilion Grand Cru, on the Right Bank of Bordeaux.

9 hectares of Merlot on clay and limestone.

42,000 bottles a year.

His ambition: the shelves of nationwide retail chains in Belgium and the Netherlands.

When an importer from Antwerp came knocking, his uncle vouched for him.

"I have known this man for 20 years. It is a standard distribution agreement. Just sign."

The importer's lawyer had drafted the contract.

Marc read none of the fine print.

He signed exclusivity for the entire Benelux.

3 countries, locked to 1 buyer, for 3 years.

The importer promised to handle everything.

No sales trips to plan, no trade fairs to attend, no hotel and travel costs to budget.

Marc found that reassuring.

He should have found it alarming.

The first order looked promising.

1 test pallet, with bilingual back labels printed for the occasion, shipped to the importer's warehouse near Antwerp.

Then nothing.

No second order.

No re-orders.

No answer to his emails.

But the contract was very much alive.

When a Belgian retail chain contacted Marc directly, their lawyers found the exclusivity clause.

Deal cancelled.

When a Dutch distributor asked for samples and a price list, Marc had to refuse.

Legally, his own wine no longer belonged to him in 3 countries.

40% of his production had been earmarked for this partnership.

3 harvests came and went while that cuvée sat in storage.

The margin on those bottles evaporated.

His cash flow suffocated.

3 years of blocked sales.

€25,000 in lost revenue, plus legal fees to break the dead agreement.

His uncle still insists it was bad luck.

"The man had a solid reputation."

Marc now knows the truth.

A reputation is not a sales pipeline.

And exclusivity without performance clauses is not a partnership.

It is a cage.

Once free, Marc rebuilt with different rules.

Using the CommsOnly frameworks, he learned how to audit contract terms before signing, and how to structure a territory without giving it away.

No more exclusivity on day 1.

No more middleman protected by fine print.

That is how he sourced Pieter.

A commission-only agent based in Rotterdam, with 10 years of experience placing Bordeaux wines with regional wholesalers.

Pieter's strategy was the exact opposite of the old contract.

He split the territory instead of locking it.

1 regional wholesaler for Flanders and Brussels.

1 for the Netherlands.

Both non-exclusive, both with clear targets and 6-month performance reviews.

Samples went only to pre-qualified buyers.

Every tasting came with a price discussion attached.

Within 4 months, both wholesalers had ordered.

Pallets left the estate at full Ex-Works price, payment upfront by wire transfer.

The re-orders have not stopped since.

Marc's uncle still trusts handshakes and reputations.

Marc trusts performance clauses.


Marc didn't find Pieter by signing whatever a buyer's lawyer put in front of him; he sourced and onboarded his new commission-only agent right from his office in Saint-Émilion, using the exact frameworks we share inside the CommsOnly Mastermind with our selected producers.

Change your export process now, before it's too late.

If you don't have enough network, stop trying to build it alone. Together is the first step to your network — less money spent, a faster network, and more sales agents.

Apply Now — Book a call
All inspiring stories